Most scale problems trace to one of three places: the indicator, the cables and junction box, or a weigh bar. If you are not sure where to start, Scale Troubleshooting — Start Here walks through them in order.
Libra questions? Every Agrimatics support article is in Libra University, organized by product.
Try it yourself
Grain Cart Scale TroubleshooterPick your cart, find the hidden problem with the tests we use in the shop.
Libra won't weigh right? Start hereLibra help by symptom, from no light to jumping weights.
Splice a weigh bar cablePractice the repair before you cut: tape, test, seal.
All service and support
Still stuck? Call 800-582-3175, Monday to Friday 8:00 to 5:00 Central.
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Knowledge Base
Step-by-step troubleshooting, calibration and install guides.
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Troubleshooting & Setup
Answers to the questions we hear most: troubleshooting, calibration and installs.
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Troubleshooting Videos
40 short videos: weigh bars, indicators and the Libra Harvest app.
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Manuals
Indicator and scale manuals to download, sorted by brand.
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Quick Calibration
Work out the right calibration number for a 640, 660, Digi-Star or Libra.
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Service Request
Send a scale in for repair or exchange, or ask for service on a Central City Scale system.
Dealers and staff: service login.